IP Telephony

Significant Cost Savings: Drastically reduce your phone bills by eliminating expensive long-distance and international charges. Since calls are routed over the internet, you can enjoy lower per-minute rates and even free calls between your office locations.

Ultimate Flexibility and Mobility: Your phone number is no longer tied to a physical desk. With IP Telephony, you can make and receive calls from your desktop, laptop, or mobile device using a “softphone” application. This empowers your employees to work from anywhere, ensuring you never miss a critical call.

Advanced Features: Our IP Telephony systems come packed with enterprise-grade features that are often expensive or unavailable on traditional phone lines. These include:

• Auto-Attendant & IVR (Interactive Voice Response): Professionally greet callers and automatically route them to the right department or person.

   

• Call Recording: Easily record calls for quality assurance, training, or record-keeping purposes.

   

• Voicemail-to-Email: Receive your voicemails as audio files in your email inbox, allowing you to manage messages on the go.

   

• Call Queues & Ring Groups: Manage high call volumes efficiently by distributing incoming calls to a group of agents.

   

• Conference Calling: Easily set up multi-party audio and video conferences with a simple click.

Unified Communications: IP Telephony is a cornerstone of a unified communications strategy. It seamlessly integrates with other tools like instant messaging, video conferencing, and CRM systems, creating a single, cohesive platform for all your business communications.

Scalability: As your business grows, your phone system should too. Adding or removing users is simple and can be done instantly through a user-friendly online portal, without the need for expensive hardware installations or technician visits.